Collection and use of data
We can obtain personal data from you (including your name, postal address, telephone number, email and your credit/debit card details in order to make payment and confirm the booking) from a number of different sources:
When you search for or request details on services offered from the Website.
When you book your coach holiday via the Website, or when you submit booking details to us.
Via your individual IP location, operating system and browser type. This is a necessary function of the Website that enables us to return details of searched holidays that you have requested, in order for us to diagnose problems with our server and to administer the Website.
We need your name, address and/or email address to that we can send out confirmation of booking details to you and advise you of special offers and promotions we think may be of interest to you. We also require this information about you, and others people included in your party, in order to complete bookings made with us for your holiday.
In order to complete your booking, we will also need to collect information about you, and others included in your party, to pass to third parties (eg, airlines, coach operators, passenger ships, etc) for the purposes of booking your holiday. This may involve the transfer of information outside the European Economic Area ("EEA") and by providing us with this information you provide your consent (and the consent of those included in your party) to transfer such information out the EEA. The information collected may include, but is not exclusively limited to, details such as your name, your address (in order to send the confirmation invoice and travel documentation to you), your email address and telephone number (if we need to contact you about your booking urgently), and the same details of those in your party.
You have the right to ask us not to process your personal data for marketing purposes. You also have the right to access information held about you by us. Your right to access can be exercised in accordance with the Data Protection Act 1998, as amended from time to time, and any access request may be subject to a fee of £10 to meet our costs in providing you with details on the personal data we hold about you.
We operate in accordance with the Data Protection Act 1998, and any amendments thereto.
Changes to this policy will be listed on this page. The current policy on this page will be taken as the policy in force and you will be bound by the agreement to the terms.